About the Role
TapMango is seeking a highly skilled Enterprise Account Executive to drive growth within the thrift industry, including organizations such as large thrift networks and non-profits. This role focuses on winning and expanding enterprise-level accounts, delivering exceptional client experiences, and leading high-impact presentations. You will represent TapMango to senior stakeholders, negotiate complex deals, and oversee multi-location rollouts that require precision, organization, and strategic thinking.
This position is **hybrid**, with part time in office expectations in Toronto.

What You’ll Do
• Own the full enterprise sales cycle—from prospecting through close—targeting large thrift organizations and multi-location retail networks
• Deliver compelling presentations and lead discovery, demos, and executive-level conversations
• Negotiate high-value contracts while managing nuanced decision cycles and multiple stakeholder groups
• Collaborate cross-functionally with Implementation, Customer Success, and Product to ensure seamless onboarding and long-term account success
• Build strategic relationships with prospective enterprise customers and continuously identify upsell/expansion opportunities
• Travel up to 20% for conferences, presentations, and on-site enterprise meetings
• Manage complex sales projects with strong organization, communication, and problem-solving skills

What We’re Looking For
• Proven track record of closing enterprise deals and hitting or exceeding quota (2 years min)
• Exceptional public speaking, negotiation, and relationship-building skills
• Experience selling into multi-location retail, franchise networks, associations, or non-profit organizations is a strong asset
• Strong business acumen and the ability to translate customer needs into tailored solutions
• Highly organized, excellent at managing long sales cycles, and comfortable presenting to senior leadership teams
• Based in Toronto with the ability to work hybrid and attend in-person meetings as needed

About TapMango

At TapMango, we provide companies with one of the highest quality customer engagement platforms on the market. We’re currently powering thousands of merchants across Canada, the US and Europe, and we have just begun! Our mission is to empower businesses to do 3 things; retain customers, upsell to existing customers, and acquire new customers. We provide merchants with all the necessary tools to run their very own loyalty program including an integrated suite of customized consumer facing technology, easy-to-use merchant tools, and automation algorithms, all aimed to enhance the customer experience.

Why Join our Team?

Our platform is truly a game changer in the small business arena and we need your help to empower as many vendors as possible. TapMango helps merchants compete with larger chains, so you can feel good about supporting local businesses and a diverse economy. Join a fun team with an amazing culture, tons of opportunities for growth and development, competitive pay and lots more!

What We Offer

• Generous time off plan
• Salary: 110k base (150k OTE)
• Fully remote work & support to assist with making your remote office space as comfortable as possible!
• Continuous virtual coaching and support
• Comprehensive health benefits
• Subsidized gym membership
• Performance recognition
• Professional development program
• Growth opportunities (we really mean it!)

TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Notice Regarding Automated Decision-Making:
This company does not use artificial intelligence, machine learning, or automated decision-making tools to screen or assess job applicants. All applications are evaluated manually by our hiring team.